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Customer Contact Card: Suffix Section
Add suffix section to Contact Contact Card and allow for it to be pulled in via driver's license scanner.
5
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Customer Card
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gathering votes
10
Closer on contact card
Would be great if we could also see the close real quick on contact card and not only on open tab
3
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Customer Card
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gathering votes
4
Marking a Garage Vehicle Previously Owned vs. Deleting
Would love to be able to mark a vehicle 'previously owned' instead of just deleting it from the profile. This helps a lot with steps to the sale and providing multiple options to the customer when purchasing. Multiple previous CRMs have seen the benefit in this feature.
3
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Customer Card
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gathering votes
23
Adding Social Accounts
We used to use vin solutions before drive centric, there is one feature from vin that I believe could be very useful. When a lead came in for a new customer there was a list of linked social accounts to the email and phone number they submitted the lead with. You could click right in and go to the customers Facebook for example and see who they are, where they are from, and things about them that would generally help build repore and find common ground.
1
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Customer Card
1
Ability to Select Primary Phone Number and Email Address
Add the option to select primary phone number and email for customers who have multiple of each on file.
19
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Customer Card
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gathering votes
37
language
add a section for what language a customer is comfortable speaking so its not a waste of time annoying a customer that wont understand
0
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Customer Card
1
NICKNAME FIELD
the nickname field erases when a sold deal is pushed from our DMS (Tekion) back to Drive Centric. This is erasing data that has been there over multiple car deals but now is disappearing. Please lock this field
2
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Customer Card
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under review
9
Entering of Date of Birth
When entering date of birth, it would be nice to be able to use the number instead of having to type the name. Also when the day is less than 10, the drop down or arrow down has to be used. It would be nice to be able to type 03 or just 3 instead of the arrow or drop down.
0
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Customer Card
1
Add Additional Users to the Customer Contact Card
I'd like to be able to have additional users assigned, just how you can have two sales people assigned. Ex: 2nd BDC, Desking manager, Finance Manager, Manager, etc.
52
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Customer Card
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gathering votes
179
Ability to address by Nick Name
Nick Names, can we please address our clients by what they are called. When we send an opt in for example can you make it where we can change the name. It looks so impersonal and more like spam if we should know they go by a different name.
0
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Customer Card
1
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