Feature Requests

It would be great if videos recorded in the DriveCentric app would utilize the noise cancellation options already available on most mobile devices. Currently, you are able to hear a lot of background noise in videos record in Drive (ie. music playing, people speaking, etc..), but most videos recorded on mobile devices using their built-in camera do not include the background noise.

When an incoming call interrupts a video, it causes problems where the video freezes but the audio goes on. If you could set it up so that the video recording is not ruined in this instance (by pausing the recording at the moment the call comes in?), that would be very helpful.

I do greatly appreciate that you made it possible to write a custom subject line for our videos 🙌🙌 However; sales agents are lazy and don't bother so we still end up with 100's of "RE: I just recorded a video for you" videos being send. What would be more beneficial would be to remove that default subject line entirely and force the sales agent to input their own. Make the subject and the message section required fields before sending. I believe this would help increase engagement.

Add the ability to mass delete videos for employees that are no longer with the company

I want to organize my video content into a structured folder system for easier access and sharing. My plan is to create a folder for introduction and thank you videos, separate from the vehicle videos. For the vehicle content, I’ll have separate folders for new and used vehicles, with subfolders for trucks, cars, and SUVs. Additionally, I want to set up an archive for videos of vehicles that have already been sold. This way, I can quickly locate and share specific content with clients without having to sift through one large folder. This organization would function similarly to a Windows folder system, making it more efficient and streamlined.

I have recently been trying to upload videos to DriveCentric on the mobile app, and unless it's specifically being sent directly from my device to a multimedia text message, the upload always fails. My assumption is that I am uploading videos over a certain length or size limit. Each video that I have recorded is around 2~3 minutes in length and the file size strays into the 200~300 MB range. They are simple walkaround videos demonstrating the basic features of vehicles that clients have shown interest in. Presently, it is unclear what my file size limit is, and so my assumption is that I have time to record brief demonstration videos as necessary. However, if I send the videos to a textable phone number, the system doesn't mind the size of the video file. What I have tried: Uploading a local file on my phone to an email address Uploading a local file on my phone to DriveCentric's Video Library Uploading a video to an email address or textable phone number using the in-app recording option What I have not tried: Recording slightly shorter videos Expected Result: The video sends to the client directly or uploads to the DriveCentric video library properly Feedback telling me before the upload finishes that my file is too large to upload Actual Result: Using any option for video files outside of uploading the file directly from my phone to text has a 100% failure rate Device used to record and upload these files: Samsung Galaxy A54, running Android version 14, One UI version 6.1 DriveCentric version 7.62.0 Would love clarification on this issue, and if there's something that can be done to mitigate the failed video uploads. Thank you!

When sending a client a video not pre-uploaded to user drive centric video library, will you add a prompt asking user if they want to save video to drive centric video library? This would help make things more user friendly in terms of getting videos all in one place.

It would be very helpful to be able to send a video that was captured in Drive Centric to another customer. If we could send downloaded videos from Desktop or download previously sent videos on the app and send again to a different customer. Ex. you use the drive app to capture a custom walkaround video of a hot new car, it was because that customer asked but after you realized you had more customers interested and you could send them the video too. If you had filmed the video natively on your phone, you could easily upload that, but if you did it in the drive camera, it only exists for that customer with no other way to send it to another - unless you download it on desktop and load it into the video library for everyone. I want an answer in between that allows you to reuse a video but doesn't make it a video for everyone else automatically. Thanks!

Would it be possible to create a photo repository with dropdown menu capabilities for photos sorting? With that in mind is there a possibility to share your selected photo or video with a peer? Video Library dropdown menu would also enhance our capabilities and time spent sorting videos.

It would be great to include a thumbnail of the video (whether it's a custom recorded video OR from the video library) within text messages rather than a link to the video. People are conditioned not to click links, but if we could show a thumbnail of a video that was clearly made for them, people would be more likely to open the text and click.