Feature Requests

Looking at it, it's extremely robotic and not personable, and if you're reaching out to an older customer in the system who maybe doesn't have an email or doesn't respond to calls and emails, they're definitely not going to respond to the current opt-in text. It looks like spam.

Is there a way that if someone is texting to a customer I can see if they are already replying. Like the bubbles on cell phone text. We find a lot of time 2 people reply at the same time. Thank

Add a reply button to internal messages just like external texts.

Please make it possible to add pictures/screenshots in the notes.

After you click Ignore in the conversation tab, there should be a prompt that says, "Are you sure?" This would make the user certain they are ignoring a conversation. Reason: I believe some conversations are unintentionally being ignored. Resulting in a missed chance for dialog with the client.

My Videos are coming up upside down when i send the clients a video.

I would like to be able to impersonate the AI assistant. Some people open her emails or text but never open mine. For instance, my customer B B. They been communicating with AI but have not opened my emails at all. If I could impersonate. I could tell them to check the emails because the sales associate I reffered them to has contacted them.

why limit how many cold messages can be sent in one day?

Please include the ability to see if someone is replying to a text or email from the unread message toolbar on the left side.

Please include the ability to see if someone is replying to a text or email from the unread message toolbar on the left side.