Changelog

Follow up on the latest improvements and updates.

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Intercom POST, Add Customer w_o Open Deal, Mobile (900 x 504 px)
This feature allows you to:
  • Easily add new customers with a simplified flow.
  • Add customers without creating an open deal.
  • Search inventory and add vehicles of interest
Suggest our next feature enhancement HERE!
Intercom NEWS - ETT Mobile
This Mobile App Update Enhances Your Efficiency:
  • Access Text and Email Templates directly from the Customer Card
  • Utilize Text and Email Templates within Conversations
Suggest our next feature enhancement HERE!
Intercom NEWS - Portal (2)
This product includes:
  • Secure Document Storage:
    End-to-End encryption to securely manage customer documents
  • Unique Secure Microsite:
    Send a Unique Link Automatically via text and email for peace of mind document sharing
  • Manually Add Documents:
    Users can add documents, images, videos and, more with peace of mind
Unlock secure document management today! Request a demo!
Add a Customer w:o an Open Deal
Feature update includes:
  • The ability to add a new customer without an open deal
  • Easy way to add Service Customers!
Suggest our next feature enhancement HERE!
Mark notifications read and unread
This feature allows you to:
  • Quickly mark notifications as "Read" or "Unread"
  • Filter to view only your "Unread" notifications
  • Mark all notifications as "Read"
Suggest our next feature enhancement HERE!
Mobile Workplan - News
Updates to our Mobile Workplan includes:
  • Card and List view accessibility
  • Complete tasks quickly from the Workplan Card or List View
  • Access Store and Team Workplans
Suggest our next feature enhancement HERE!
Intercom NEWS Image
When sending video from the desktop, you can now:
  • Pause a recording
  • Personalize the email Subject Line
  • Personalize the message body of emails and texts
Suggest our next feature enhancement HERE!
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This enhancement allows you to:
  • Create and send text templates with ease
  • Categorize your templates into folders, including "Favorites"
  • See key metrics: reply rate, sent count, and text opt-out rate
*Available in the mobile app soon.
Suggest our next feature enhancement here!
Message Relays News
We are excited for the release of our new feature, "Message Relays". This tool is now available for you to enable under My Settings - Notifications. Notifications can be turned on for Feed, and/or Desktop. (mobile push notifications coming soon)
The purpose of "Message Relays" is straightforward:
  • As Sales 1, Sales 2, or BDC, you will receive notifications for incoming messages sent by your customers, even if they are not addressed to you.
Suggest our next feature enhancement **HERE**
Intercom News Image
Now you can personalize your desktop sound preferences! Navigate to "My Settings" and select "Sounds" under the "Settings" menu on the left. Here, you'll have the option to toggle on or off the sound notifications for:
  • Notifications
  • Leads
  • Unreplied (Messages)
  • In Store Visits
  • Service Leads
  • Reputation Alerts
Change your settings anytime to suit your needs and preferences, helping you concentrate on priorities while keeping up with your dealership's activities.
Suggest our next feature enhancement **HERE**
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