Changelog

Follow up on the latest improvements and updates.

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Intercom NEWS, Genius Dashboard
With the Genius Dashboard, you can:
  • Track Genius engagement and activity metrics
  • See interaction stats like appointments and handoffs
  • Monitor activity with live tickers and trends
  • Manage Genius settings
Suggest our next feature enhancement HERE!
Intercom NEWS, Mobile Action Button (3)
We’ve given the mobile action button a subtle redesign, making way for future additions to the action button.
Suggest our next feature enhancement HERE!
Intercom NEWS & CANNY, Edit_Delete Tasks on Mobile
With this new feature, you can edit or delete tasks from the mobile app.
  • Click on any task to easily edit or delete it
Suggest our next feature enhancement HERE!
Intercom NEWS, Pin a Note on Mobile
With our new mobile feature, you can now pin important notes with ease.
  • On iOS, simply swipe right to pin or unpin a note
  • On Android, press and hold to pin or unpin
Stay organized on the go—because sometimes, the best ideas need to stick around!
Suggest our next feature enhancement HERE!
Intercom POST, Video to Multiple Channels
With this feature update you can...
  • Send videos to multiple emails or opted in numbers at once
  • Combine text and email for broader reach in a single send
Suggest our next feature enhancement HERE.
Intercom POST, Permission Groups (2)
With this feature, you can:
  • Group Users:
    Assign roles and permissions by user group
  • Customize Access:
    Tailor permissions for teams or departments
  • Simplify Management:
    Control access centrally
  • Scale Easily:
    Adjust permissions as your dealership grows
Suggest our next feature enhancement HERE!
Introducing Send Credit App and Portal
Intercom NEWS - Send Credit App & Portal
Discover these new features:
  • Core Features:
    Both Portal and Send Credit App are now part of our core feature set
  • Secure Document Management:
    Your customers can securely send attachments directly through the CRM
  • Send Credit Applications:
    Customers can fill out their credit application through a secure link, ensuring a smooth process
Suggest our next feature enhancement HERE.
Conversations 2
We are excited to debut the enhancements made to Conversations.
  • Added ability to filter by BH Fumbled.
  • The Activity Box defaults to customer's last contact method
Suggest our next feature enhancement here!
Intercom POST, Drillable Reports (1)
With this free enhancement you can:
  • Click on any number in a Standard/Advanced report to view the list of deals that make up that number
  • Click on any deal to open the Customer Card
  • Currently Drillable: All Standard Reports, Delivery Summary, Days to Conversion, and Days to Delivered - The rest are coming soon!
Suggest our next feature enhancement HERE!
Intercom  NEWS, Minimize Customer Card (1)
This free new feature allows you to:
  • Minimize up to 5 customer cards
  • Seamlessly toggle between tasks
Suggest our next feature enhancement HERE!
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