Changelog

Follow up on the latest improvements and updates.

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Canny Changelog, Mark Appt as Show
This feature includes:
  • The ability for Expert Users to convert a no-show appointment into a show
  • Automatic creation of a customer visit, deal status update, check-out, & a check-out note
  • Real-time updates to reporting, including the Desk Log and other appointment-based reports
Suggest our next feature enhancement HERE!
Intercom NEWS, Customer Tags
With this feature you can:
  • Add or remove tags right from the Customer Contact Card
  • Apply tags in bulk to customers or lists from Mining
  • Create, archive, unarchive, or delete tags in Store Settings
  • Quickly filter and search by tags on the Pipeline or in Mining
Suggest our next feature enhancement HERE!
Intercom NEWS, DriveScore (1)
With this feature you can:
  • Earn points, badges, and level up
  • View store-specific leaderboards
  • Launch team challenges
  • Track top performers
  • Boost CRM adoption and usage
Suggest our next feature enhancement HERE!
Intercom NEWS, aM Private Offers
With this feature you can:
  • See Private Offers when available — highlighted with a green glow on the Customer Card.
  • Matching criteria uses Trade Vehicle VIN and Customer Last Name (or Garage Vehicle VIN if no trade exists).
  • Access Private Offers in Desking under “Rebates” when offer is available
  • Click “Add Offer” to apply or hover to quick-copy the redemption code for easy use in automotiveMastermind.
Suggest our next feature enhancement HERE!
Intercom NEWS, Dark Mode (5)
Dark Mode is now live on the DriveCentric mobile app!
  • Head to your Settings in the app to turn it on.
Suggest our next feature enhancement HERE!
Intercom NEWS, Connections
With this feature you can:
  • Link customers by real-life relationships
  • See networks on the Contact Card with mirrored connections
  • Add/remove connections with quick search
  • Track all activity in the customer timeline
  • Jump directly to connected customer records
Suggest our next feature enhancement HERE!
Intercom NEWS, Appt
This feature includes:
  • Access the Customer Card from Appointments and manage status there
  • Jump to today’s schedule instantly with the new Today button
  • Cancel appointments if you have the right permissions
  • On mobile, cancel, delete, edit, and confirm
Suggest our next feature enhancement HERE!
Intercom NEWS, Workplan
This updated feature offers:
  • Custom Views:
    Switch between List and Card Views
  • Simplified Navigation:
    Faster, more intuitive UI
  • Quick Action:
    Complete tasks quickly with updated action buttons
  • Unified Access:
    Personal, store, and enterprise tasks from one screen
Suggest our next feature enhancement HERE!
Intercom NEWS, Wish List Mining
With this feature you can:
• View all customers who have a Wish List vehicle
• See Wish List vehicle(s) and related customer info
• Assign a task or email blast your list (based on permissions)
Suggest our next feature enhancement HERE!
Intercom NEWS, Mobile Dashboard
With this feature:
  • You can now see all metrics associated with your permissions (User, Team, or Store)
Suggest our next feature enhancement HERE!
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