Changelog

Follow up on the latest improvements and updates.

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Intercom NEWS, DriveScore (1)
With this feature you can:
  • Earn points, badges, and level up
  • View store-specific leaderboards
  • Launch team challenges
  • Track top performers
  • Boost CRM adoption and usage
Suggest our next feature enhancement HERE!
Intercom NEWS, aM Private Offers
With this feature you can:
  • See Private Offers when available — highlighted with a green glow on the Customer Card.
  • Matching criteria uses Trade Vehicle VIN and Customer Last Name (or Garage Vehicle VIN if no trade exists).
  • Access Private Offers in Desking under “Rebates” when offer is available
  • Click “Add Offer” to apply or hover to quick-copy the redemption code for easy use in automotiveMastermind.
Suggest our next feature enhancement HERE!
Intercom NEWS, Dark Mode (5)
Dark Mode is now live on the DriveCentric mobile app!
  • Head to your Settings in the app to turn it on.
Suggest our next feature enhancement HERE!
Intercom NEWS, Connections
With this feature you can:
  • Link customers by real-life relationships
  • See networks on the Contact Card with mirrored connections
  • Add/remove connections with quick search
  • Track all activity in the customer timeline
  • Jump directly to connected customer records
Suggest our next feature enhancement HERE!
Intercom NEWS, Appt
This feature includes:
  • Access the Customer Card from Appointments and manage status there
  • Jump to today’s schedule instantly with the new Today button
  • Cancel appointments if you have the right permissions
  • On mobile, cancel, delete, edit, and confirm
Suggest our next feature enhancement HERE!
Intercom NEWS, Workplan
This updated feature offers:
  • Custom Views:
    Switch between List and Card Views
  • Simplified Navigation:
    Faster, more intuitive UI
  • Quick Action:
    Complete tasks quickly with updated action buttons
  • Unified Access:
    Personal, store, and enterprise tasks from one screen
Suggest our next feature enhancement HERE!
Intercom NEWS, Wish List Mining
With this feature you can:
• View all customers who have a Wish List vehicle
• See Wish List vehicle(s) and related customer info
• Assign a task or email blast your list (based on permissions)
Suggest our next feature enhancement HERE!
Intercom NEWS, Mobile Dashboard
With this feature:
  • You can now see all metrics associated with your permissions (User, Team, or Store)
Suggest our next feature enhancement HERE!
Intercom NEWS, iOS Watch App (1)
With this app you can:
  • View unreplied convos, leads, and appointments
  • View your notifications
  • Get real-time stats with the Manager Dashboard
Suggest our next feature enhancement HERE!
Intercom NEWS, Wish List
With this feature, you can:
  • Add up to 3 desired vehicles per customer
  • Get alerted via notifications when inventory matches
  • Add matching vehicles to open deals or start new ones
Suggest our next feature enhancement HERE.
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