Currently, Drive Centric does not provide a detailed log showing each individual email open event or a report of real-time notifications sent to a specific salesperson (such as mobile alerts when a customer opens an email). The system only shows the total number of opens and the most recent activity timestamp. This creates a limitation when attempting to: Verify exact engagement timing Confirm which salesperson received and acted on engagement alerts Establish documented proof in split deal disputes Protect salesperson ownership of a customer interaction Why This Matters for Salespeople In split deal situations, timing and documented engagement are critical. If a salesperson receives an alert that a customer opened an email multiple times and responds immediately, that engagement effort can directly influence the sale. Without a detailed log showing: Each open timestamp The corresponding alert notification The salesperson tied to that alert There is no verifiable way to prove: Who had active engagement at the time of high customer interest Who responded first Who maintained follow-up consistency This limits a salesperson’s ability to secure and defend their rightful claim to a deal. Benefit of Having This Capability If Drive Centric provided detailed open-event logs and salesperson-specific notification reporting, it would: Increase accountability – Clear tracking of engagement activity. Reduce internal conflict – Objective data for resolving split deals. Protect salesperson effort – Reward responsiveness and proactive follow-up. Encourage urgency – Salespeople would know engagement is measurable and documented. Support management decisions – Leadership can fairly adjudicate disputes with timestamped proof.
