Urgent Alerts
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Nick Petrasz
Please make an urgent alert/alert that stands out. The current reminder gets lost with in the history. High-Urgency Flash would be great.
Shelby Parker
Thanks for flagging this, Nick Petrasz — totally hear you. To make sure we design an “urgent” alert that actually stands out (vs. just adding more noise), could you share a bit more context: what kinds of scenarios need a high-urgency flash for your team, and what makes them time-critical? Also, where exactly is the current reminder getting buried (which page/workflow are you in when it gets missed), and what are you trying to do in that moment? Lastly, when an urgent alert fires, what should the expected next step be and how quickly does someone need to notice/take action?