Feature Requests

Different color box for different thing, based on the dropdown (note, text, email, etc)

Can we add the ability to add a link to an email reply while in the conversations tab and be able to customize the display text so it doesn't look like we are just sending a https link?

System flagging NEGATIVE customer texts is advantageous, but the Spanish flags must be improved. In the example below, "Que caros tienes" translates to "What cars do you have." As a native Spanish speaker: this is NOT a negative response in Spanish. Furthermore, the literal English translation DOES NOT trigger a flag.

please put a filter on conversations where i can see everything from the last two weeks etc instead of just today!

New update for the conversation tab looks bad and feels worse. Also, the trade in tab on the mobile app is bad too. Everything was perfect now its all slowly being ruined just because people feel like they always have to update stuff that's not even broken.

Change replies back to before the update. The update makes it incredibly hard to keep track of how many active replies each rep has, and you have to constantly refresh the screen to make them update. With "no team" no longer an option, it is also hard to find all 3 AI unreplieds.

I think it was easier to catch replies the way it was set up before when set as Subaru of Georgetown. This view is harder to follow for all of our BDC agents :(

The new format is not usefull and has a lot of bugs!

An inbox for all emails and text conversations, both read and unread

NOW I NEED TO COPY AND PASTE THE LINK TO SEE THE LEAD DETAILS. JUST MORE CLICKS WITH THESE CHANGES. JUST UNDO THEM