Feature Requests

Do you have a customer at your desk and 8 out of 10 times they are looking at more than one vehicle. So I add them into the CRM if they end up buying the last car I showed them are anyone except the first one. When I print up my new car worksheet it prints the wrong car. When I delete the wrong cars if numbers were already ran my manager yells at me because he loses all of his numbers he just ran and has to start all over.

Can you put them in order by A-Z or add a search bar so that when we are searching for a video to send to customers. We can find it easier.

Could we add motor size such as 5.3 or 6.2 and interior specifications. like black or everything else.

Could we add motor size such as 5.3 or 6.2 and interior specifications. like black or everything else.

When a customer trades a vehicle they previously bought, the garage should be updated with that info.

As of today I cannot see the names of the leads associated with vehicles under the inventory search. This is a big problem as I use this function daily to verify individual activity associated with that vehicle before making a price change decision. Please restore.

It would be wonderful to have a link we could share to clients where they could upload their trade(s). They could input their own vin, miles, payoff, etc to help make the transistion smooth. Ideally the sales and bdc could get notified once its uploaded and it gets added to the profile. If they could also upload photos to be attached to that trade that would be even better!

critical alerts created by managers and other approver personnel. for example, me as the salesman browsing our inventory. we find a used vehicle our client is asking about. a critical alert can pop up with a message, like "pending UVI" or "waiting on parts for repair", or even more importantly "deposit or sold to customer".

It would be great if we could send two videos together in one message or email. Sometimes a customer is comparing multiple vehicles, and I like to narrow it down to two options for them, basically a chocolate or vanilla choice. I’ll record a personalized walkaround of each vehicle so they can see both options and decide which one they like better before coming in. Right now, the video length and file size limits make it difficult to send both videos together, which means I may have to send multiple separate emails or messages. I understand that videos can be uploaded to the Video Library and sent as links, but I would rather have the customer see the videos directly whenever possible. Especially with a new lead, some customers may not feel comfortable clicking a link they do not recognize or may think it is spam. It would be really useful if we could select two videos and send them together in one email or message. If the file size is too large, maybe DriveCentric could automatically compress the videos, host them in the background, or show them as a clearly branded video preview that the customer can open directly. My ideal workflow would be to narrow a customer down to two vehicles, record a walkaround of each one, and send both together in one clean message so they can easily compare their two options. I think that would make personalized video follow up much easier and give the customer a cleaner and more comfortable experience.

It would be great if we could send two videos together in one message or email. Sometimes a customer is comparing multiple vehicles, and I like to narrow it down to two options for them, basically a chocolate or vanilla choice. I’ll record a personalized walkaround of each vehicle so they can see both options and decide which one they like better before coming in. Right now, the video length and file size limits make it difficult to send both videos together, which means I may have to send multiple separate emails or messages. I understand that videos can be uploaded to the Video Library and sent as links, but I would rather have the customer see the videos directly whenever possible. Especially with a new lead, some customers may not feel comfortable clicking a link they do not recognize or may think it is spam. It would be really useful if we could select two videos and send them together in one email or message. If the file size is too large, maybe DriveCentric could automatically compress the videos, host them in the background, or show them as a clearly branded video preview that the customer can open directly. My ideal workflow would be to narrow a customer down to two vehicles, record a walkaround of each one, and send both together in one clean message so they can easily compare their two options. I think that would make personalized video follow up much easier and give the customer a cleaner and more comfortable experience.