Feature Requests

Please add video reports that break down open rates for Text and Email and Show Engagment analytics like view time and completion rates.

I want a daily, weekly, and monthly report by user - so I can see who is not doing their tasks so I can hold accountable. If they did 12 tasks out of 52 on my day off, I want to know about it!!

it would be great if we could track how many text/emails are actually opened by our customers and how many then respond. I'd love to see those percentages/how they change over time and by salesperson

Create a report that can track the open rate of emails sent by the salespersons/BDC.

it negatively affects appointments sold percentages from the showed appointments for street buys.

I would like a report that allows me to see any and all tasks created by me (regardless of who the task was assigned to), so that I can better track if the tasks are getting done or just being moved. It would allow us to have accountability tracking while not micromanaging every task.

I would like to be able to generate a report that shows the reputation score by sales person. It would be good to be able to highlight which sales people have the best reputation and the most reviews.

Create a Store-Wide Wishlist Report for Managers & Buyers and a User-Level Report of Clients with Wishlist Vehicles The Store-Wide version could tie in with a potential Top-10 list of On the Lookout for These Vehicles Widget for the Live Dashboard

When the new update happened on the desk log layout you can on longer filter NEW or USED when looking at visits proposals and sold like you used to be able to. I would love to be able to filter NEW/USED again.

For formatting & ease of access for users, there should be a native way to print reports from the CRM.