Feature Requests

There should be an option in AIM Store Specials for no expiration date. We offer complimentary vehicle pick up and delivery for service appointments that we'd like AIM to communicate, but AIM is referencing the expiration date that had to be entered in the settings. We have no end date for this promotion

A button in all customer profiles that manually activates the AI to follow up and ask questions based on available data. Activate Aim on multiple accounts at once to drive traffic.

Genius FollowUps will sometimes be triggered without pushing the conversation it had with the customer. This seems to specifically happen more with negative or dissatisfied feedback. It's to the dealerships advantage to go into these conversations with knowledge of what may have gone wrong. Right now we are forced to go in blindly or ask our pod to search for the communication in the back end. If it was significant enough to trigger a follow up, it should be considered significant enough to push the conversation.