Feature Requests

Add the ability to Desk on the Mobile App
Desking on Mobile: Enhancing Sales Efficiency and speed to providing Proposal. The "Desking on Mobile" feature would allow our sales or sales managers team to desk deals directly from their mobile devices. This capability is essential for several reasons: Increased Mobility: Sales representatives often work on the go, visiting clients and attending events. Having the ability to desk deals from their mobile devices ensures they can perform critical tasks without being tied to a desktop computer. (Permission based) Improved Efficiency: Desking deals on mobile devices streamlines the process, reducing the time it takes to complete transactions and time spent AWAY from the customer. This efficiency can lead to quicker deal closures and improved customer satisfaction. Enhanced Flexibility: Mobile desking provides flexibility for sales reps to work from various locations, whether they are in the office, at a dealership, or out in the field. This flexibility can lead to better productivity and adaptability to different work environments. Seamless Integration: Integrating desking capabilities into mobile devices ensures that all necessary tools and information are readily available, making it easier for sales reps to access and utilize the resources they need to close deals effectively. Competitive Advantage: Offering mobile desking can set us apart from competitors by showcasing our commitment to innovation and providing our sales team with cutting-edge tools to succeed provided by Drive Centric :-)
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Feature Request: Enhanced Retail Deal Rate Management – Differentiation Between Standard and Incentivized Rates
Current Situation: In DriveCentric , when structuring retail deals, there are currently two methods for handling interest rates: 1. Automatic Bank Rates – This option is ideal for incentivized programs and also effectively pulls rate offers from our active lender base. It streamlines deal creation by automatically selecting eligible rates, but lacks flexibility in how it treats backend. 2. Manual Rate Entry – This method allows users to enter any rate they choose, which provides flexibility—especially for standard rate deals. However, it’s a more cumbersome process and lacks automation, making it inefficient for day-to-day operations. Problem: When using Automatic Bank Rates (with no rate markup on) the system currently applies either: • The incentivized rate at retention (which is correct), or • A standard rate also at retention, leaving potential backend (i.e., rate markup) on the table. When rate mark up is on, standard rates fall within policy however incentivized rates include that rate markup as well which leads our store to not use it. There is no built-in logic to differentiate between these two types of rates under the automatic setting, which is a missed opportunity. Standard rates should allow for backend—typically up to 2 points of rate markup—but currently, the system defaults to retention across the board when automatic rating is enabled. Proposed Solution: Introduce logic and flexibility within the Automatic Bank Rates functionality to: • Automatically apply retention rates only when the system identifies the rate as incentivized. • When a standard rate is selected, the system should automatically include up to 2 points of markup, or at least allow this to be configured dealership-wide or by lender. • Maintain the efficiency of automatic rate pulling while giving users and managers more control and profitability on standard deals. • Include visual indicators or tags so that deal type (standard vs. incentivized) and backend potential is easily identifiable. Value/Impact: This enhancement would: • Prevent lost backend revenue on standard rate deals. • Reduce manual workarounds currently needed to manage markups. • Improve clarity and reporting by clearly separating incentivized deals from standard ones. • Streamline the process for finance managers while maximizing front-end and back-end profitability
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