Current Situation: In DriveCentric , when structuring retail deals, there are currently two methods for handling interest rates: 1. Automatic Bank Rates – This option is ideal for incentivized programs and also effectively pulls rate offers from our active lender base. It streamlines deal creation by automatically selecting eligible rates, but lacks flexibility in how it treats backend. 2. Manual Rate Entry – This method allows users to enter any rate they choose, which provides flexibility—especially for standard rate deals. However, it’s a more cumbersome process and lacks automation, making it inefficient for day-to-day operations. Problem: When using Automatic Bank Rates (with no rate markup on) the system currently applies either: • The incentivized rate at retention (which is correct), or • A standard rate also at retention, leaving potential backend (i.e., rate markup) on the table. When rate mark up is on, standard rates fall within policy however incentivized rates include that rate markup as well which leads our store to not use it. There is no built-in logic to differentiate between these two types of rates under the automatic setting, which is a missed opportunity. Standard rates should allow for backend—typically up to 2 points of rate markup—but currently, the system defaults to retention across the board when automatic rating is enabled. Proposed Solution: Introduce logic and flexibility within the Automatic Bank Rates functionality to: • Automatically apply retention rates only when the system identifies the rate as incentivized. • When a standard rate is selected, the system should automatically include up to 2 points of markup, or at least allow this to be configured dealership-wide or by lender. • Maintain the efficiency of automatic rate pulling while giving users and managers more control and profitability on standard deals. • Include visual indicators or tags so that deal type (standard vs. incentivized) and backend potential is easily identifiable. Value/Impact: This enhancement would: • Prevent lost backend revenue on standard rate deals. • Reduce manual workarounds currently needed to manage markups. • Improve clarity and reporting by clearly separating incentivized deals from standard ones. • Streamline the process for finance managers while maximizing front-end and back-end profitability