Opt in message needs updating!
J
Jodi Benfatti
We are running into trouble getting people to understand what they must do in order for us to respond via text. Even our ad agency and mystery shoppers checking our performance failed to type YES! We think clearer opt in messages are needed. We were told that is not currently a possibility.
Shelby Parker
Hello Jodi Benfatti! I have a few more questions for you:
- What specific wording or elements do you think would make the opt-in message clearer for your customers?
- Have you received any specific feedback from customers or the ad agency on what part of the message is confusing?
- Are there any examples of opt-in messages from other companies that you find effective and would like us to consider?