Get rid of "Hope to hear from you 🙂" from being sent with texted video or allow editing
R
Ronald Yon
When you send a video via text (using the mobile application) the verbiage "Hope to hear from you 🙂" is being sent along with the video link. I do not see that verbiage in the text dialog box prior to sending. I should be able to see and edit any verbiage which is being sent to my customer.
Shelby Parker
Hello Ronald Yon! I have a few more questions for you:
- Would you prefer to have a default message that can be customized, or no default message at all?
- Is there any specific verbiage you would like to use instead of the current default message?
- How important is it for you to have the ability to edit the message before sending each video?
R
Ron Yon
Shelby it looks like this feature change was also mentioned under subject line "Make the Video Text Template editable for all stores" from another poster.
1,2. The current message may work more for our internet department but not so good for floor sales. Since it is used for all sales consultants I would like to see whatever verbiage in the template be editable.
- To me having the ability to edit the message is extremely important as I should be able to control the messages sent to my customers. In many occasions the current verbiage does not make sense but I have to send it anyway.