Marking a Garage Vehicle Previously Owned vs. Deleting
gathering votes
B
Brittany Ouellette
Would love to be able to mark a vehicle 'previously owned' instead of just deleting it from the profile. This helps a lot with steps to the sale and providing multiple options to the customer when purchasing. Multiple previous CRMs have seen the benefit in this feature.
Drew Adler
gathering votes
Shelby Parker
Thank you for posting, Brittany Ouellette! I have a few more questions for you:
- Can you provide more details on how you envision the 'previously owned' status to be displayed on the customer profile?
- What specific information about the 'previously owned' vehicle would be most useful to retain in the system?
- How would you like this feature to interact with the steps to the sale process?
B
Brittany Ouellette
Shelby Parker
- Under the garage tab
- YMMT, Year Owned range possibly
- I just want to be able to see it when I communicate with a customer so that I can see previous interests, if they go from a sports car to a mini van I have conversation around possible family. If they have always bought Tahoes I am not going to recommend an Equinox on my would you consider.