Ability to label phone numbers with individual names on same contact card.
K
Kelly Huston
The ability to list a person's name next to the number on the contact card if there is more than one number on the card for guests who may not require a second profile.
For example:
888-888-1235 - Charles
888-888-4569- Mary
Shelby Parker
Thank you for posting, Kelly Huston! I have a few more questions for you:
- How frequently do you encounter the need to label phone numbers with individual names on the same contact card?
- Are there specific scenarios or use cases where this feature would be particularly beneficial?
- Would you prefer the ability to add labels to existing numbers or only when adding new numbers to a contact card?
K
Kelly Huston
Shelby Parker, I run into this situation frequently and will gladly provide examples as I find them. In our old CRM there was an extension field, and we could use that to put another name in the field, not just numeric extensions. One example is the vehicle is in the husband's name for sales and service records, but the wife is the primary driver. On the occasion I reach out following a service visit the husbands generally tell me to reach out to the wife. It was nice to know with a quick glance which number I needed to dial. Situations where a parent will ultimately be doing the purchasing but the child will be the primary driver, it would be nice to be able to label one number as mom/dad.
I will send specific examples as I identify them.