NICKNAME FIELD
under review
r
rhett dressel
the nickname field erases when a sold deal is pushed from our DMS (Tekion) back to Drive Centric. This is erasing data that has been there over multiple car deals but now is disappearing. Please lock this field
Michele McCoy
under review
Thank you for reaching out, rhett dressel. This is not intended functionality. We’ve notified the team and are actively working to resolve the issue.
Shelby Parker
Hiya rhett dressel, thanks for this post! I have a few more questions for you:
- Can you provide more details on how often this issue occurs and under what specific circumstances?
- Is there any other data or field that is affected when the nickname field erases?
- Would you like the nickname field to be locked permanently or only under certain conditions?