Feature Requests

Having the ability to turn off other associate's lead notification sounds so that you only get a noise notification for your own leads. This would be extremely handy on a busy day so that you would not need to continually check the lead bucket, I believe this would drastically reduce lead response time as you could be more prompt on your personal lead replies.

As of now, I can see all responses and leads coming into the dealership pop up on my notifications bar. As someone who likes to make sure all my personal leads and messages are answered and have the numbered notification go away, it's a bit difficult and cumbersome to have to scroll through my entires stores unanswered leads, text message, and emails to find who has reached out to me directly. It would be helpful as a sales person to be able to create a setting that will turn off showing everyone's messages.

We often have 10-15 notifications which just say person X mentioned you, and you need to click through them all trying to find a specific client, it would be nice if it mentioned maybe in parentheses which customer that notification is for to help streamline efficiency.

We would like skate notifications to go to managers and not the sales people.

If a salesperson has store data access and is assigned to a customer, he/she does not get a skate alert when a similar customer is created by another user. I want all skate alerts to be available to all users so they can choose to be alerted when something like this happens, regardless of data access.

Would love a notification when someone impersonates me vs them having to @ me to see the response.

When we had Vin Solutions when a customer contacted us by text or email, we received a text notification in addition to a push notification. With DriveCentric we only get a push notification. This would work as a more visible reminder when we opened up our phones

An alert when a customer views a video. That way we can follow up immediately after they view it.

As a User, I'd like to receive a Notification when I receive an email that goes to Untracked Emails. I'd like a Notification to both my sidebar and mobile app. I'd also like the option to toggle the Notifications on or off in My Settings like I can do with other Notifications.

I think it would be nice to have a notification sent out specifically for a duplicate lead. "Blank Blank put another lead in". Unless we are checking the lead box 24/7 or having a manager tell us (which they are often are too busy for that), we will never know that lead is in the system running the clock.