Feature Requests

Customers are saying Yes, but also write more after that. It does not allow me to respond. Can we get the system to identify this better?

Just like we have "Untracked Emails for customers who don't have email logged into CRM, we should have the same for "Untracked Texts."

With multiple carriers having different MMS file size limits and with the majority of standard messaging apps using some form of file compression to send photos and videos and whereas drive centric already uses such compression technology to send videos; It is absolutely mind boggling that in 2024 they don't do the same thing with photos. I haven't been able to have photos deliver to customers that I've noticed for the better part of two months but It's probably been longer. This needs changed IMMEDIATELY. Please add compression to photos!

Customers only receive one picture when we try to send more than one picture via text

Currently, DriveCentric has integration with CarWars for calling which gives users the ability to click-to-call customers from their unique CarWars phone number in the CRM. As a user, I'd like to be able to text customers in the CRM using my unique CarWars phone number.