Feature Requests

Different color box for different thing, based on the dropdown (note, text, email, etc)

Can we add the ability to add a link to an email reply while in the conversations tab and be able to customize the display text so it doesn't look like we are just sending a https link?

System flagging NEGATIVE customer texts is advantageous, but the Spanish flags must be improved. In the example below, "Que caros tienes" translates to "What cars do you have." As a native Spanish speaker: this is NOT a negative response in Spanish. Furthermore, the literal English translation DOES NOT trigger a flag.

please put a filter on conversations where i can see everything from the last two weeks etc instead of just today!

WhatsApp is one of the most widely used messaging apps globally, with over 2 billion monthly active users. Its simplicity, ease of use, and wide reach make it an essential tool for personal and business communications alike. Integrating WhatsApp with DriveCentric's Conversations feature would enable our sales and support teams to engage with customers on their preferred messaging platform, thereby enhancing communication efficiency and customer satisfaction.