Filter Conversations by Sales or Service
gathering votes
M
Michael Richey
Add filters within conversations to help sort between sales and service
Created by Laura Brewer
J
Jacob Coleman
gathering votes
J
Jacob Coleman
Hi Michael, thanks for the feature request! We'll continue to gather votes on this, and you'll receive any updates automatically.
M
Michael Richey
I would only look at the sales messages every day, It takes a lot of extra time to look through all of them when half have nothing to do with my department. I like to make sure my department's messages are clear and it drives me crazy to see 30 unreplied messages. I would use daily, all day.
Shelby Parker
Great to hear your perspective, Michael Richey! Following up on this:
- What specific criteria would you like to use for filtering between sales and service conversations?
- How frequently do you anticipate using these filters in your daily operations?
- Are there any specific outcomes or improvements you expect from having these filters in place?