Is there any way we can get a counter that keeps track of how many "Add Customers" are on the Call Log (based on the selected date filter?) We look at the Call Log as our "Phone Ups" safety net, and with CallRevu's integration, we only have Sales Calls sent to the CRM. So 100% of these calls should get logged (matched to existing or created as new customers). We can't trust our CRM traffic reporting and see how we're performing with Phone Ups if we are "only logging the good ones." We want every call to be logged in CRM and matched to existing customer or added as new. If we had a counter on the Call Log for unmatched/unadded calls, then we could hold the teams accountable to keeping the Call Log clean each day, and ensuring that every customer call gets logged as a deal. Expert users should have the ability to delete calls from here as well, in the event that a non-sales calls slips through the cracks.
