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Ability to Customize Genius' Responses to Customers
I would love it if the AI didn't tell customers when the vehicle they submitted a request on is not available. We have a much better chance of flipping the customer speaking to them ourselves :)
28
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gathering votes
183
Ability to edit Genius Follow Up Workflow
Genius would be great for long term follow up or files that haven't been touched in a certain amount of time like 5 days or 2 weeks, etc. Like others have said, we want the ability to change how fast she responds, if at all.
11
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