Intercom News, Import List (1)
With this feature, you can:
  • Filter a Customer list in Mining and bulk-reassign customers to your team in one flow
  • Spread customers evenly across users or user types with round-robin assignment
  • Track when a customer was last moved using the new Latest Reassignment filter
  • Jump straight to the Yesterday's Reassigned Customers segment to see what was reassigned to you!
Suggest our next feature enhancement HERE!