Wishlist Match on ALL make/model regardless of bodystyle if not stated | Voters

Wishlist Match on ALL make/model regardless of bodystyle if not stated

Megan Liggett

Wishlist Match on ALL make/model regardless of body style if not specified —
If a vehicle make/model is added to a customer wishlist, the system should pull in ALL matching vehicles for that make/model regardless of body style unless a specific body style is selected.
For example: the Honda Civic is offered as both a sedan and hatchback. I added “Honda Civic” to a customer’s wishlist with the expectation that any/all Honda Civic matches within the customer’s budget criteria would notify me. However, that was not the case.
After stumbling across a matching vehicle on the website myself, I cross-checked the customer’s wishlist and realized it never populated because the system was only recognizing this vehicle as a “Honda Civic Sedan”.
That means I would essentially need to create separate wishlist entries for each possible body style in order to account for all matching inventory — which is not ideal or efficient, especially considering the wishlist maximum is currently capped at 3 items.
If a body style is not specifically selected by the user, then all available body style options within that make/model should be included in the match results.

Shelby Parker

Thanks for laying this out so clearly, Megan Liggett — I can definitely see how having to create separate wishlist entries per body style (especially with the 3-item cap) would add a lot of unnecessary friction. I’m sharing this with the team so we can review the matching behavior when body style isn’t explicitly selected, and we’ll follow up if we need any additional examples or details from your side.