While in Call
G
Gil Garcia
When in a call with customer. The "In Call" Banner covers your ability to look or pull up recent customers. Better placement of that banner if possible
Shelby Parker
Thanks for flagging this, Gil Garcia — totally hear you on how the “In Call” banner getting in the way of recent customers would slow things down. This is really helpful context; I’m sharing it with the team so we can review placement options and assess the best fix. If you’re able to share a quick screenshot (and what device/browser you’re on), that’d help us reproduce it and make sure we’re addressing it in the right spot.