When I send videos via text, they send in a link. Not like how you send videos from iPhone to iPhone (or Android). Let me directly send the video file just like we directly can text image files. | Voters

When I send videos via text, they send in a link. Not like how you send videos from iPhone to iPhone (or Android). Let me directly send the video file just like we directly can text image files.

Drew Morgan

No one wants to click text links from a first time texter. Allow us to directly send videos to customers, not a link to a video. Also, the link when opened in browser opens the video but doesn't allow me to zoom out on that page. So the customer cannot even read the full text sent with the video. Email is fine for videos though. Please let us send videos without a link. Thanks!

Shelby Parker

Thanks for raising this, Drew Morgan — totally hear you on how a link can feel untrustworthy for a first-time texter, and the zoom/readability issue in the browser is a real pain. This feedback is super helpful; I’m sharing it with the team for review, and if we need a bit more context (e.g., your device/carrier or an example of what the recipient sees), I’ll follow up.

Drew Morgan

Shelby Parker

Drew Morgan

This an example from Google Chrome, it's stuck at this zoom by default. The video link works good on Safari though. As for the text message the customer receives with the video link, this is the example. When the video should just be directly sendable to their phone, for an instant preview thumbnail and play button to click like default texts on iPhone and Android for video sending.

Drew Morgan

A sample of the link to the video it sends. Too many spam call/texters send phishing links and other malicious stuff. We need to be sending direct videos so we don't miss out on potential sales.

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