Voice notes / voice messages
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Kaholy Olivares
I've had many customer texting me voice notes / voice messages and I haven't been able to listen to them. It should be allowed at least received them.
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Stephen Blaney
Yeah, my thought is this: when we're texting/emailing back and forth with different generations (boomers, X, millennials, etc..) a text without proper grammar, structure, or even the right emojis can kill a conversation quickly. In my opinion, voice memos are a great option; at least for the DC users that aren't tied into the different psyche's of their customers yet, and how they perceive written communications.
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Kendra Ali
I agree! I had a customer send one to me yesterday, but it came through completely blank. I asked her what she sent and she told me it was a voice memo, but now she won't text me back. It would be nice if we were able to receive and listen to them.
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Isaac Resek
A good feature would be if we could Voice Text Oh my god that would be a mayor improvement and time saver
Drew Adler
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Drew Adler
Hey Kaholy Olivares - thank you so much for the feedback! We will continue to monitor this request for additional feedback and you will receive updates automatically should they occur.