VOI: Ability to Add Two Same Model/Make w/ Different Trim Levels
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Danielle Delano
Currently when you go to add two VOI's with different trim models it produces an error - Sorry, you can't add the same vehicle multiple times to the deal. (error ID: 09d59c9df9234a8da0686c325b6be14d). When mining for different trims, it would be helpful to be able to have multiple trims and the same model added. Example: 4Runner TRD Off-Road Premium or the 4Runner TRD Sport Premium. They are the same model, but different vehicles, and some customers are interested in both.
Michele McCoy
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gathering votes
Michele McCoy
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under review
Danielle Delano, thank you for writing in and apologies for the delay of response. You can add up to 3 VOI's and Mine for one/more models and multiple trim levels. Would that satisfy the use case here?
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Danielle Delano
Michele McCoy if I add a 2025 Toyota RAV4 LE, and then I try to add a 2025 Toyota RAV4 XLE, I receive the error "Sorry, you can't add the same vehicle multiple times to the deal. (error ID: 10c293995d6b479f9c4423e20d02e370)" so it does not if a customer is interested in multiple trim options.
Michele McCoy
Danielle Delano: thank you for the additional information. I'm going to move this into Gathering Votes so we can continue to gather votes on this, and you'll receive any updates automatically.
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Danielle Delano
Michele McCoy Thank you!