Video template for email blast
gathering votes
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Victor Figlin
Need to have an ability to send an email blast based on video template, so I can get my non-engaged customers who visit my website on a Hit List.
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Jacob Coleman
Merged in a post:
VIDEO BLAST
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Jacob Rutkiewicz
Is there a way to send 1 video to multiple customers at once (IE: a quick video showing off recently acquired inventory to send to those who may be in the visit status for a certain date) please let me know if there is a trick to doing so!
Shelby Parker
Great to hear your perspective, Jacob Rutkiewicz! I have a few more questions for you:
- Could you clarify if you want to send the same video to all customers or if the video should be personalized for each customer?
- Do you have a preferred method for selecting which customers receive the video (e.g., based on their status, recent activity, etc.)?
- What is the maximum number of customers you would like to send a video to at once?
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Jacob Rutkiewicz
Shelby Parker 1) I would want to send the same exact video to multiple people if possible! 2) It would be nice to have almost like a dropdown menu of categories that customers could fall under, whether it is by vehicle brand, vehicle type (truck, suv, sedan, coupe, ev, etc.), it would also be nice to have a lease or purchase option in there as well, in case we have a specific ad that could be presented to multiple people at once. 3) I feel there should not be a cap on how many people can get these videos. In my head I see this working in a very similar way to the email blast system, but rather than typing out an email, we just record a video. Thank you for the quick response!
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Scott McDonald
100%!
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Jerry Schienebeck
Highly interested in this feature
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Gabrielle Hindman
we need to be able to send videos via email blast and test blast!! !
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Briana Walker
I am highly requesting this feature be added because it would be extremely beneficial to be able to pin point a specific group of customers to reach out to and I would be sincerely grateful and appreciative of such request being approved!!
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Ciara Taylor
Please add the feature it is a must have
Shawn Goebel
gathering votes
Shawn Goebel
Victor Figlin Thank you for the feature request! I am going to move this one to Gathering Feedback to see what other users think about this request! Thank you again and have a great day!
Shelby Parker
Hey Victor Figlin, thanks for your feedback! I have a few more questions for you:
- Could you please specify the type of content you would like to include in the video template for the email blast?
- What is the expected frequency of sending these email blasts?
- Could you provide more details on the 'Hit List' concept? How do you define 'non-engaged customers'?
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Victor Figlin
Shelby Parker: (1) for example, year-end sales event, appointment confirmation, explanation of what to expect post-sale, educational video, certain vehicle walk around, etc. We can set up each sales consultant to send an offer to his/her customer. (2) weekly for a limited set of customers based on the date of engagement. (3) Non-engaged - still in the lead status or have not responded to our correspondence in X days.
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Jake Stovall
Shelby Parker: 1. I'd expect to do a new email blast based on incentive changes or price-drops. Just a quick video to explain current incentives, but send to orphans for quick dissemination.
- Monthly or bi-monthly.
- Orphans, which would include engaged and non-engaged customers. Pulled from the "Mine customers" list and sorted by model.
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