Video Performance Metrics
C
Chris Kimmel
Currently when the same video is sent to more than one customer the open and clicks are tracked based on the customer it was sent to.
It would be nice if videos sent more than once (for example videos sent from the video library) were tracked under the video itself to show total amount of opens and clicks for the same video across all of the stores customers
Created by Melanie Powell
Shelby Parker
Thanks for sharing this, Chris Kimmel — really helpful feedback. Totally hear you on wanting performance tracked at the video level (especially for library videos reused across multiple customers) so you can see total opens/clicks across all stores. I’m looping this into our team’s review, and we’ll follow up if we need any extra details on your use case.