Video Editing | Appears to be dropping sound from final rendering.
B
Brock Minnich
So I've been using the video editing tool for the past couple weeks, love that this is now an option. However, I've noticed that the music that I'm applying to the video seems to be getting dropped from the final rendered video that is sent. I've been using royalty free music that is a file on my phone. I will attempt to do a before and after, if that would help.
Shelby Parker
Sorry you’re running into that, Brock Minnich — and thanks for flagging it. Just so we can narrow down what’s happening: when you render/send the edited video, is it only the added music track that’s missing, or is
all
audio gone (including the original video sound/voice)? Also, does the music play normally while you’re editing/previewing and then only drop in the final rendered/sent version? And lastly, are you seeing this every time you use your music files, or only with certain songs/videos? If you’re able to share a quick before/after example, that would be super helpful for reproducing.B
Brock Minnich
Shelby Parker The music uploads and applies to the video edit, I'm able to hear it in in editor mode and it appears to be fine. Seems to be getting drop after submitting the video to render and upload to customer and missing in the playback in DriveCentric as well.