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Mary ann Steinhice
Pam longs name is coming up in our drive centric system as Pump Long not pam long this needs to fixed.

Shelby Parker
Thanks for flagging this, Mary ann Steinhice — sorry you’re running into it. To help us track down what’s causing “Pam Long” to show as “Pump Long,” can you share where in DriveCentric you’re seeing it (customer record, search results, emails/texts, reports, etc.)? Also, is it only happening for Pam Long or are other contacts affected too? And just to confirm, what’s the exact spelling/format you expect to see everywhere (including capitalization or any middle initial)?