Trade Push Indicator
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Evan Hornaday
It appears that trade-in details are pushed automatically to VAuto, however, there is no indication anywhere to tell me it worked.
Sometimes it works, sometimes it doesn't. I have no way of knowing until I go to my appraiser and ask.
Just a simple timestamp indicating the most recent push would solve the problem, this way we can not only see IF the trade push occurred, but also WHEN it occurred. Sometimes we need to go back in and update trade details, the timestamp will indicate whether or not your recent changes to the trade details have also been re-pushed.
Shelby Parker
Thanks for flagging this, Evan Hornaday — totally hear you. Not having any confirmation (especially when it’s inconsistent) makes it really hard to trust the trade push to VAuto. A simple “last pushed” timestamp is a great call-out, and I’m sharing this with the team so we can review what’s possible here. If you’re able, any example of when you noticed it didn’t push (approx. time/date, and whether it was after updating trade details) would help us dig in faster.
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Evan Hornaday
Shelby Parker There have been a number of instances, but it seems to be random.
If I add a trade to the deal using the "Add Trade In" button, and if I select a vehicle that the client already has in their garage, then it saves and presumably pushes to vauto before I have an opportunity to add the miles and/or payoff. I'll then need to open the trade details, after adding it to the deal, to update miles/payoff/notes/etc.
Because it's unclear if the trade has been pushed and/or when, I can't tell if it pushed at all, or maybe it pushed but not after I updated the details, or maybe it did, it's a mystery.