Timeframes for business rule Ignore filters
gathering votes
C
Caitlyn Wetherald
I'd like to be able to get more specific with my business rules. I like the "Ignore If" filters, but I think it needs an update. I'd use the filters a lot more if I could Ignore If> Phone Conversation > today/yesterday/this week/all time
Shawn Goebel
gathering votes
Shawn Goebel
Caitlyn Wetherald Thank you for the feature request! I am going to move this one to Gathering Votes to see what other users think about this request! Thank you and have a great day!
Shelby Parker
Hello Caitlyn Wetherald! I have a few more questions for you:
- Can you provide more examples of the specific timeframes you would like to use for the 'Ignore If' filters?
- Are there any other conditions you would like to add to the 'Ignore If' filters apart from 'Phone Conversation'?
- How frequently do you anticipate needing to change these 'Ignore If' filter settings?