Time of Day Greeting Token
gathering votes
D
David Stevenson
Can we set a token where it has greetings based on the time of day the message is being sent? Like we put "Good #timeofday" and it fills in morning, afternoon, evening, etc?
A
Alexis Gutierrez-Malagon
This is an excellent idea, and I would use this IMMEDIATELY! Right now, I insert a template and delete which time of day it current isn't.
"Good morning afternoon evening #DV_CustomerPrimaryFirstName#,"
A bit tedious.
Also, the Token Guide has "Current User's Phone 1 (#DV_UserPhone1#)", but no "Primary Salesperson First Name (#DV_SalesFirstName#)". Also, there are "BDC Agent" tokens, but no "Closer" tokens. As a manager, I send emails confirming if the customer actually communicated with the assigned salesperson/closer, and these additional tokens will be very helpful.
J
Jacob Coleman
gathering votes
J
Jacob Coleman
HI David, thanks for the feature request! We'll continue to gather votes on this, and you'll receive any updates automatically.