Text - Opt In Task completion - task count
M
Michael Craig-Voyk
The sending of an opt-in text, should not count as a task completed and in the count of tasks completed. It should not count as completed communication and therefore should not reflect as such.
Shelby Parker
Thank you for posting, Michael Craig-Voyk! I have a few more questions for you:
- What specific criteria should be used to determine when a task is considered completed?
- Are there any other types of communication that should also not be counted as completed tasks?
- How should the system differentiate between opt-in texts and other types of communication in terms of task completion?