Text Message User Specific Signatures | Voters

Text Message User Specific Signatures

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Jason Daniel

Just like email signatures, having a text message signature would work wonders to let the customer know who they are speaking with without having to constantly type name and dealership.

Drew Adler

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Drew Adler

Merged in a post:

Text Signatures

Victoria Arcand

I would like a feature where the text signature would automatically pop up instead of having to type my name and the dealership after every text :)

Matthew Adams

This wouod be great

Shelby Parker

Hiya Victoria Arcand, thanks for this post! I have a few more questions for you:

Would you like the text signature feature to be customizable for different types of messages or recipients?
Should the text signature include any specific information by default, such as your role or contact details?
Do you envision this feature being available on all devices and platforms where you use DriveCentric?

Drew Adler

Merged in a post:

Have the Texts sent include a short signature of the USER sending the text

Philishia Crum

Right now it is confusing for the customer because all users have the same texting number and the customer doesn't know if it is from the manager, salesman, bdc, service.....

Shelby Parker

Great to hear your perspective, Philishia Crum! I have a few more questions for you:

Can you provide more details on what information you'd like included in the user signature?
Do you have any preferences on how the user signature should be formatted?
Would you like the user signature to be customizable or should it follow a standard format across all users?

Philishia Crum

Shelby Parker Would be great to include User Name Store Name and Number

Drew Adler

marked this post as

closed

Hello and thank you for the feedback! At this time, we have decided not to move forward with this request. If anything changes in the future we will update this post accordingly.

STEVE CURRAN

Absolutely! Let's get 'er done!

Kimberly Jones

This would be great!

Matthew Gracyalny

AGREED. This would be a great tool.

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