Text & Enhanced Email Templates + Send Video Enhancements
complete
K
Kate Redmond
- Please add the ability to create and use Text templates.
- Please add the ability to save "Favorite" Email and Text Templates for personal use.
- Please add the ability to send Video Library videos from the Video tab.
- Please add the ability to customize the Subject Line and Message in a Video sent via Email or Text.
- Please add the ability to share Email and Text Template Folders with other stores in your group.
- Please add the ability to track sent and reply metrics for Email Templates.
- Please add the ability to track sent and opt-out metrics for Text Templates.
J
Jacob Coleman
Merged in a post:
Directions Request
Jonathan Schultz
A text option that sends Google Map Directions to the customer - instead of having to type it in each time.
Communication options:
Note -- Call -- Text --- Send Directions -- etc etc
Canny AI
Merged in a post:
Ability to select from Video Templates
U
Una Schade
With the new template options, we can create multiple video templates, however when sending you cannot actually select any of them. You can just change which one is defaulted. Otherwise, you have to rewrite the messaging every send.
This seems to miss the point of having multiple templates created and creates more legwork for the team members sending videos.
M
Michael Torbellin
Please add the ability to add video templates.
Michele McCoy
complete
The ability to create text & email templates was released today!
🔗 Walk-through video
Drew Adler
Merged in a post:
Ability to change subject line on video sent
J
Joshua Effenberger
would like to be able to change the email subject line from "i just recorded a video for you" we sometimes send customers multiple videos and using the exact same subject line is not ideal
Drew Adler
Hey Joshua Effenberger - I'm going to merge this with another request that will provide the team with this capability. Good news, it is being released tomorrow :)
Drew Adler
Merged in a post:
Send Library Videos on Desktop
D
Daniel George
The ability to send videos from the desktop/website that are uploaded into the library from your phone would save lots of time and create a better workflow when you're grinding for prospects. I currently have to step outside of my dealership to get good enough signal to send pre-recorded videos from my phone and the process takes a very long time if I'm "mass-sending" videos.
Drew Adler
Merged in a post:
Sending a pre-recorded video from the Desktop's Video Library
J
John Hanson
We should be able to upload videos directly from the desktop. Right now to upload a video on my computer I have to email it to my phone, download it, then reupload it from the app. You also cannot delete videos from the desktop, you can only do it in the app. That's dumb.
Drew Adler
Merged in a post:
Text Library Videos from Desktop
W
William Thawley
PLEASE FIGURE OUT A WAY TO ALLOW PEOPLE TO SEND VIDEOS FROM THE VIDEO LIBRARY VIA TEXT ON THE DESK TOP. SEEMS LIKE A COMMON SENSE THING TO HAVE???
J
Jacob Coleman
Hi Una, thanks for the feature request! We'll continue to monitor this for feedback, and you'll receive any updates automatically.
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