STORE&PERSONAL
under review
J
Jordan Makhandule
Would there be any way to show an additional number next to the existing numbers, maybe a red dot, or fill in the message bubble to make it easier to tell you have an opened chat rather than having to remember to periodically scroll through all the chats
Michele McCoy
Jordan Makhandule Just following up to see if we can get a little more information. Are you wanting to see the dot in the header? Or the message bubble next to the last message from the customer filled in?
Michele McCoy
under review
Michele McCoy
Thank you for writing in, Jordan Makhandule. I'd like to make sure I'm understanding your request fully. Are you wanting to see the dot in the header? Or the message bubble next to the last message from the customer filled in?
Shelby Parker
Hello Jordan Makhandule! I have a few more questions for you:
- Can you clarify where exactly you would like this additional indicator to be placed within the chat interface?
- What specific information should this new indicator convey to the user?
- How often do you find yourself needing to scroll through all the chats to check for unopened messages?