STOP/RESUME SARAH Button - This is one of those ASAP Requests. | Voters

STOP/RESUME SARAH Button - This is one of those ASAP Requests.

Elias Habibi

I REALLY - REALLY - REALLY need Sarah to stop talking when certain conversations are happening. As a sales manager, trying to appease customers post sale, or after a car sold to someone else, or when the customer and I are having a conversation thats very serious and has nothing to do with setting an appointment or asking "if they need anything" I really have no other way but to emphasize how BADLY I wish I could tell Sarah to shut up. We NEED something that can pause/resume Sarah activity that only a manager can engage.

Shelby Parker

Thanks for raising this, Elias Habibi — totally hear the urgency here, and I can see how disruptive it is when Sarah keeps talking during sensitive conversations. This feedback is really helpful; I’m sharing it with the team so we can review a manager-only pause/resume control, and we’ll follow up if we need any additional details from your side.