Show outbound call in progress on lead
B
Becky Russo
It would be helpful as an internet manager to see if there is a phone call in progress, especially when the lead is "sitting". That would indicate that there is an action in the works as the time clock ticks!
Shelby Parker
Thanks for sharing this, Becky Russo — totally hear you on how helpful it’d be to see when an outbound call is actively in progress, especially for “sitting” leads so you know work is underway as the clock runs. I’m looping this into our review with the team, and we’ll follow up if we need any additional details from your workflow to make sure we’re solving the right problem.