SHELBY
R
Regina Mouser
HOW DID SHELBY KNOW I SENT LINKS TO THE CUSTOMER AND WHY DID SHE REACH OUT MOMENTS AFTER ME AND SAY BASICALLY THE SAME THING I SAID IN EMAIL. IF I SEND AN EMAIL TO THE CUSTOMER, SHE SHOULD NOT GET INVOLVED A FEW MINUTES LATER AND REPEAT WHAT I SAID -THANK YOU
Shelby Parker
Hiya Regina Mouser, thanks for this post! I have a few more questions for you:
- Can you clarify if Shelby's email was automated or manually sent?
- Is there a specific protocol for follow-up communications that Shelby might have followed?
- Would you prefer a delay or notification system to prevent overlapping communications?