Service Visit Notification For Sold Guest. | Voters

Service Visit Notification For Sold Guest.

Diezel Bryant

I’d like to suggest a setting in DriveCentric that alerts a salesperson whenever one of their previously sold guests schedules a service appointment. This would let us know when our customers are coming in so we can stop by, say hello, and continue building that relationship.

The notification would only go to the salesperson who originally sold the vehicle, so it shouldn’t cause any issues between salespeople. It would be a great way to help us stay connected with our sold guests without having to search through service-drive records manually.

Shelby Parker

Thanks for sharing this, Diezel Bryant — totally hear you on how valuable it would be to get a heads-up when a previously sold guest books service so you can keep that relationship going. This is really helpful context, and I’m looping it into our review with the team; we’ll follow up if we need any additional details.