Service Reporting
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Nate Lindquist
Looking to have more detailed reporting specific to Service leads, such as response times, appointment setting rate, agent management and more.
Shelby Parker
Great to hear your perspective, Nate Lindquist! I have a few more questions for you:
- What specific metrics or data points are most important to you in the service lead reports?
- How frequently do you need these reports to be generated or updated?
- Are there any specific integrations or tools you currently use that should be considered when developing these reports?
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Samantha Morrow
Shelby Parker We would love this as well. Just a basic report on response time, number of touchpoints, RO booking rate, etc. Being able to pull reports day to day would be great but really once a month is most important. just need RO data or Xtime scheduling data