Service Engagement AI
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Nate Lindquist
It would help our BDC team if we could summarize the xml data that is sent over as a lead, so that they could understand quickly what coupons/services/vehicle details are being entered in by the customer.
Shelby Parker
Hello Nate Lindquist! I have a few more questions for you:
- What specific information from the XML data is most critical for your BDC team to have summarized?
- How frequently does your BDC team need these summaries, and in what format would be most useful?
- Are there any specific challenges your team currently faces with the XML data that this solution should address?