Service Appointment Scheduler
gathering votes
Shawn Goebel
Have a place where you see all service appointments and where you can add a Service Appointments from that appointment screen
Shawn Goebel
Merged in a post:
Show vehicle that is scheduled for service on appt list
K
Kelly Shemwell
It would be helpful to be able to see the vehhcle that is on the schedule for service for the day. That would allow us to offer an appraisal to the customer while they are in for service.
K
Kelly Shemwell
It would be helpful to to have the make, model and year so there could be a report that can be downloaded. I wouldn't need to be reminded, just to have the ability to pull a report so I can target specific vehicles coming in for service that we might want as trades.
Shelby Parker
Hiya Kelly Shemwell, thanks for this post! I have a few more questions for you:
- What specific information about the vehicle would you like to see on the appointment list?
- How would you like to be notified or reminded about the vehicles scheduled for service?
- Is there a specific time frame during the day when having this information would be most beneficial?
Shawn Goebel
Merged in a post:
Feature request
M
MARLON MANGUIAT
Our previous platform we were able to see date/time when previously sold clients are in for servicing. It was beneficial because it helps as a reminder of their face when they arrive for conversation as it's tough to remember 100's of faces but also easier to remember reading a name when in for service and also the potential for upgrading them into a newer vehicle.
Shelby Parker
Great to hear your perspective, MARLON MANGUIAT! I have a few more questions for you:
- Can you provide more details on how you would like to be notified when a previous client is in for servicing?
- What specific information about the client would you like to see when they are in for servicing?
- How would you like this feature to integrate with the current CRM system?
M
MARLON MANGUIAT
Shelby Parker any kind of notification would help. I would like to see the vehicle and name of the client/time of appointment. Should be somewhere on the dashboard. Somewhere visible where I can see active leads etc.
Shawn Goebel
gathering votes
N
Nick Cruse
Shawn Goebel: It would be great if I could see when my sold clients are in for service. As a salesman it allows me to continue to connect with my clients leading to greater client retention. It also allows my to get people out of their trades earlier so our dealership has more viable vehicles for our used car inventory.
J
Jeff Samp
I would like to see all Service Appts so we can try to buy some vehicles from the service drive & have our research done before the guest arrives
Shawn Goebel
Merged in a post:
Option for Service BDR distro in business rules
A
Angela Mattis
I'm trying to work smarter, not harder.. When in business rules, it would be great if the drop down option for Service BDC distro could operate. Instead, my only option to assign a first oil change follow up task after the sale, is to either assign to the BDM to manually round robin OR assign to all BDRs, let them duke it out and whoever doesn't get the customers has to delete their tasks.
Shawn Goebel
Merged in a post:
Service Appointment CDK Integration
J
Josh Negron
This would allow our Service Conversion sales employee to pull up that day's service appointments in CRM and look up the deal information in one single action and location.
Shawn Goebel
Merged in a post:
Add Service Customers to Drive without automatically creating a Deal
D
Donny McCurdy
It would be nice for service BDC to work out of Drive using customer records that the whole store see's. But they can't even add a customer without a deal being created.
Load More
→