separate dead type in drop down on app | Voters

separate dead type in drop down on app

Kyle Denton

in the app when marking a customer dead the reasons are jumbled. it should be clear in the app like it is on the desktop which options will really kill a deal so it doesn't count against the total lead count, and marking it lost.

Shelby Parker

Thanks for flagging this, Kyle Denton — totally hear you on how confusing that can be when the “dead” reasons are all mixed together in the app. This is really helpful context, and I’m sharing it with the team so we can review how those options are presented (especially the difference between truly killing a deal vs. marking it lost). If you’re able to share a quick screenshot of what you’re seeing on mobile (and what device/app version you’re on), that’d help us validate the best fix.