Send video via text AND email at the same time
complete
Dave the Internet Guy
When I shoot a video under a customers file and they have already opted in for text, AND they have a valid email, I should be able to send the video to both email and text. Not just one or the other. If I want to send to both, I need to upload the video from my phones files into the database, and then manually send it to both from there. This is much more complicated of a process than just being able to send the video to both email and text at the same time if we wish.
Michele McCoy
complete
Apologies for the delay, but we’re excited to announce that you can now send a video via text and email simultaneously!
- Send videos to multiple emails or opted in numbers at once
- Combine text and email for broader reach in a single send
Take a closer look here -> https://drivecentric.canny.io/changelog/streamline-your-video-sharing-with-multi-channel-delivery
Canny AI
Merged in a post:
Email and Text in One Button
C
Courtney Battison
Can we email and text customer the same message with one click? Or one button?
Drew Adler
Merged in a post:
Sending Video or pictures
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Scott Pantin
When we send pictures or video instead of picking how to send it. The system should automatically send the video/pictures to both email and text and then notify you if they watched the video.
Drew Adler
Merged in a post:
Send Video via Text and Email at the same time
B
BRIAN DAVENPORT
While sending a video it would be nice and make perfect sense to be able to send both a text and email at the same time. Seems pretty standard with other services out there. We need this...
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Larry Battison
would be nice if you could choose both or just one
Shelby Parker
Hey Courtney Battison, thanks for your feedback! I have a few more questions for you:
- Could you clarify if you want the same message to be sent via both email and text, or if you want the option to choose between the two for each message?
- Are there any specific scenarios or types of messages where you would find this feature particularly useful?
- Would you like this feature to be available for all types of communication with customers, or only for certain types of messages or situations?
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BRIAN DAVENPORT
Please, can we just go ahed and make this happen!!!!
A
Amanda Krueger
this is a great idea!!
J
Jacob Coleman
under review
J
Jacob Coleman
Hi Dave, thanks for the feedback! We'll continue to monitor this for feedback, and you'll receive any updates automatically.
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