Thanks for posting this, Mikey Phelps — totally hear you on wanting that visibility without having to sit in the Conversations tab. A couple quick questions so we can scope it the right way: where would you ideally want the “customer is typing” indicator to show up when you’re outside Conversations (e.g., on the conversation list, as a badge/notification, or somewhere else)? And when is that signal most valuable for your workflow (active back-and-forth, juggling multiple chats, coming back after stepping away, etc.)? Also, on the mobile piece — are you referring to your BDC team using DriveCentric on mobile needing to see typing indicators, the customer being on mobile, or both?