Thanks for sharing this, Jalik Nelson — totally get the distinction here (not just a reminder, but an actual SMS/email that goes out automatically). To make sure we’re scoping the right thing, could you share a bit more on: what the primary use case is (e.g., form follow-up, appointment confirmation, post-service check-in, re-engagement), what conditions should trigger the message and what fields it should pull in for personalization (name, vehicle, appointment date, etc.), and when it should send relative to that trigger (immediately vs scheduled for a specific time vs after a delay) — plus whether it should send once or keep repeating until something changes?